While nearly all businesses need smart operational processes and a comprehensive knowledge base, for logistics companies the ability to capture information, track, analyse, understand and report on key performance indicators (KPIs) is their business.
A logistics company's real-time document knowledge base should comprise information on multiple daily tasks and transactions, asset management, revenue performance, contractual agreements and staff records, among other critical information.
Two major barriers that often prevent easy access to important information are that documents are not held in accessible, interpretable, actionable formats or information is housed in silos, where data is stored in separate blocks.
Such blocks may be a piece of software, like an accounts package, or a manual system where information is received and filed as paper documents.
When logistics businesses grow, whether organically or by acquisition, document management efficiency can deteriorate. In the first instance basic systems that helped the business to grow cannot support more dynamic demands; while mergers frequently result in disparate systems that recreate the silos they were intended to prevent.
The key to putting information at the fingertips of the operations team, the management function and customers is to remove the silo approach by bringing information together in accessible formats that make work flow.
Document Logistix' Document Manager is a scalable solution that enables logistics companies to deliver a departmental or company-wide document management strategy for capture, processing, storage and retrieval of critical information.
Removing manual systems raises efficiency; integrating and automating processes eliminates labour intensive tasks.
A well designed system, purpose-built and proven in the logistics industry is able to integrate functions and automate processes.
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