Document Logistix has helped many hundreds of customers in the UK and USA to plan for electronic document management, prepare for implementation, manage operational change, and promote ongoing training and best practice.
Adopting an electronic document management system (DMS) involves operational change and sometimes culture change within an organisation.
Pre-Installation analysis and staged roll-out enables staff to make the most of their abilities, customers and suppliers to enjoy higher levels of service, and ensures a company achieves the full ROI on its electronic document management investment.
A common problem facing many businesses: digital documents stored in multiple locations or personal accounts. As the amount of digital information grows at an ever-faster rate, this chaotic approach to document management is highly inefficient. From time-consuming search for the correct document version, to slowed business processes, more mistakes occur and costs rise.
Mistake 1: don’t treat the DMS as an application
A document management system is a platform and not an application like part of the MS Office suite. Document Manager has many features for managing documents (version management, search, metadata, etc) which, with configuration, can be used to build applications.
Mistake 2: don’t make things too complex
The majority of employees just want to get their work done and are not interested in filling metadata or handling workflow tasks if there’s no added value for them. Document Manager makes it easier for staff to use the system than not to use it
Mistake 3: insufficient change management
Implementation of a document management system could affect a significant number of your employees. At Document Logistix, we involve project stakeholders from the start, conduct thorough end-user training and provide ongoing support to ensure users understand and are comfortable with Document Manager.
Epson Europe took advantage of Cloud DM for records and retention