PIR tracking: Track public information requests
If you are reponsible for your agency’s PIR tracking (publlic information requests, here is how to simplify and stay on top of the process.
Tracking nightmares
So many companies that we speak to relate horror stories about the difficulty of tracking requsts.
We haven’t heard them all but every time we meet with someone new we add another to the “list”.
Responding to PIRs
We aren’t sure heard what’s worse, the PIRs themselves or the never-ending challenge of managing the process of responding to them.
Agencies have processes in place to receive new PIRs but if you have a problem with tracking how long you have to respond to the various PIRs, then you’re not alone.
Most agencies might have a person, or a team of people, to manage the PIR process in a variety of ways.
Perhaps PIRs will be managed via email, or maybe in a shared folder.
However, nowadays time and resources are at a minimum and very stretched.
Document Logistix PIR automation
Document Logistix software, Document Manager, will enable you to accept PIRs automatically and to track them, and to automate email reminders for important due dates.
A clear digital dashboard shows a running count of docoument that need approval and tasks awaiting review. You can ensure that you see all of your important information at a glance.
Say goodbye to the Post-it notes!
Workflow automation tools can:
- automatically route documents for review based on pre-configured business criteria,
- pre-populate response templates, or digitally mimic your existing process flow.
Please contact Document Logistix in the USA if you are interested to discuss Public Information Request Management or your digital document management requirements.