Privacy Policy

WHO WE ARE

Document Logistix Limited (“DLX”,”us”, “we”) is a Document Management Solutions Company providing solutions to assist customers in eliminating the use of paper, improving records management and automating business processes. We also manage digital documents.

In this Privacy Policy references to ‘we’, ‘us’ and ‘our’, are to Document Logistix Limited. References to ‘our Website’ or ‘the Website’ are to www.document-logistix.com.

We are committed to ensuring that personal data is collected and processed fairly, lawfully and in a transparent manner as per the requirements of applicable privacy legislations.

Personal data is any information (including opinions and intentions) which relates to an identified or identifiable natural person.

This Privacy Policy will set forth the general principles which underlie our specific practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring, or otherwise processing personal data from your use of our website.

We will review and update this Privacy Policy from time to time and it is your responsibility as a data subject during your use of the website to ensure you are aware of its contents in its most current form.

WHAT INFORMATION WE COLLECT AND HOW

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. Your preferences and use of email updates, recorded by emails we send you (if you consent via an affirmative action to receive email updates on our products and offers from time to time).
3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
4. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
5. You may wish to refer to our Cookie Policy found at the bottom of our website in conjunction with this Privacy Policy.

WHAT WE DO WITH YOUR INFORMATION

Any personal information we collect from this website will be used in accordance with the Data Protection Act 2018, UK GDPR and any other applicable laws or updates to current legislation as may occur from time to time.

DLX uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

1. Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
2. Improve and develop our products.
3. Personalise our products and make recommendations.
4. Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers. We confirm that we will only advertise and market to you when we have received your consent to do so through an affirmative ‘opt in’ and that you have the right to withdraw your consent to us advertising and/or marketing to you at any time.
5. We confirm that any data we process is processed only for the purposes for which we obtained the information and in line with our retention policy, a copy of which can be requested by completing our Enquiry Form or contacting us direct. Where we require to retain your data, it will be in line with legislative requirements, contractual requirements or our own specific retention period which we have reviewed and justified. We confirm that we will not retain your data for longer than we require it for.

YOUR RIGHTS AS A DATA SUBJECT

As a Data Subject you have certain rights as prescribed under the above stated legislation including the right to request a copy of any information that we currently hold about you (A Data Subject Access Request).

If you do wish to make a Data Subject Access Request or to make a request for any other rights which may be available to you as a data subject, you may do so by completing our enquiry form located in the Contact Us page.

Alternatively, as is your right under GDPR you may contact us via any accepted means, and we will endeavour to respond to your request as soon as possible but within the prescribed timelines. It is possible in this scenario that we may require to confirm your identify before processing your request or to confirm the scope of your request in which case we will need to revert to you to request further information.

The Information Commissioner’s Office (ICO) are responsible for protecting the rights of Data Subjects within the UK and to reviewing any complaints in the unlikely event that you are unsatisfied with our response. We therefore refer you to the details of the ICO below for your information: –

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Fax: 01625 524510